Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. I have messaged them but no answer!? Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. Refer to eBay Return policy for more details. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. I shan't be ordering from here again nor will I recommend. They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. Any unwanted items must be returned to DLSB in a saleable condition. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. For damaged / defective items, Return Authorization Number will be provided for return shipping. Dlsb.co.uk Promo Codes. Choose from our limited quantity day dresses, occasion dresses and … Both me and my mum are frequent orderers! Not that I'm complaining will continue to use this site. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. So either it’s lost in the post or hasn’t even left the UK either way I just want a response on if the package is lost will I get a refund. DLSB Woman’s Sequin Blazer. http://www.royalmail.com/track-my-return/create/1766. Join Facebook to connect with Alison Smyth and others you may know. Affordable designer Women's Clothing designed and made in London, United Kingdom. I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! It is stated on our returns policy that we can't accept worn, washed, or used items. dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. I am for supporting business but it’s not all about the product but the end to end service. All refunds are offered at the discretion of DLSB. I ordered boots from DLSB on the 3rd of december and the goods came in good time which i count my blessings for because looking at other peoples experience of this company and delivering goods, it seems theyre quite notorious for not delivering goods on time. There are 15 dlsb.co.uk coupons available in January 2021. Clothing stores in Canada aren’t as great in my experience lol. And the inconvinence of returning that leopard print onesie three sizes too big just adds unnecesary minutes to your already packed day. STILL WAITING! We are contactable through email (sales@dlsb.co.uk), Facebook messenger, website contact form, and Instagram DM's. Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. I'm usually a size 10 but an 8 fits me nicely from DLSB. Look for online coupons and promo codes for dlsb.co.uk. The sizing is generous. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. I still haven't received my order and its been 3 weeks. This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. It wasn’t till I wanted a update I realised they were only online. 102,565 talking about this. I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. Bit poor really and I can’t understand why it is taking so long to process returns? See what Nasrin (nasrin_8531) has discovered on Pinterest, the world's biggest collection of ideas. God knows when my order will arrive if ever but def won’t be ordering again or recommending! Good company to deal with. You can also exchange in store up to the amount of the returned items. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! I informed DLSB I’d like to return my item to which that was refused. $17.26 + shipping . Please do not contact the email address or mobile phone number attached to our PayPal account as they are for PayPal use only and any emails/text messages sent to these will not be responded to. There has been no communication to let me know why it is taking so long. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! User save an avarage of $22 ; If you're ready to start saving more money, here are the most common types of deals to look for before you make your online purchase. Requirements. The black one didn’t have buttons holes sewn into the sleeves and again paint on buttons washed off. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity A reasonable charge will be payable to cover the costs of collection and this will simply be deducted from your refund. Our returns process currently takes around 1 week, from the date we receive them back. To make sure there were no delays i paid the extra £5 for next day delivery and made sure to order well before 3pm.. The brand. Size L- worn oversized with cycle shorts Will fit size 12 Worn once Don’t normally leave a review but this is def worth a shout out xx, Absolutely so happy with my order.Perfect size and it’s excellent what it looks like on there website. SHEIN about RETURN POLICY. I even sent photos as proof of the clothes. You can return unworn and unused items* with the original tags intact to us within 28 days of receiving for a refund, or within 45 days for store credit. Details of returns will show on next.co.uk/account. Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. I ordered 3 sets of co ords in different colours. Free shipping for many products! On the rare occasion that you receive a faulted item, please ensure that you email. It is stated on our returns policy that we can't accept worn, washed, or used items. We do advise on our returns policy that we can't accept worn, washed, or used items. 102,565 talking about this. Women's clothing & accessories. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. © 2021 Trustpilot A/S. The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. Please note we do not accept items that have been worn, washed or used for a full refund. The green was the worst. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The delivery fee will be refunded when a full order is returned. Alison Smyth is on Facebook. Find the best discount and save! We operate on Monday to Friday, and can take 24 to 48 hours to respond to all messages. LOVE!!! Most likely will never order from them again. Stay up to date with the latest News and Promotions. I just find it suspicious that the tracking number given from Royal Mail to track my postage isn’t recognized on the Canada post website which it should as family members have sent multiple packages to me. But I guess I’ll be waiting a while for that to be answered aswell. I think even a 1 star review is too much for these crooks. Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! Customer Service: 1 year. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. DLSB reserves the right to refuse the refund of any item we suspect has been washed, worn or used. AVOID AVOID AVOID!! Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! UK based. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. Any unwanted items must be returned to DLSB in a saleable condition. Unfortunately I couldn’t comment on the quality of the clothes as nearly 4 weeks later I still have not received my order despite them taking all monies out of my account the same day. DLSB offered me a 20% refund and apologised for the faulty item. Get burkerwatches.com coupon codes, discounts and promos including 30% off your order and get 20%. The clothes are so beautiful and unique. Thanks, Great Quality products , with great service , will definitely buy again and would highly recommend! Please note you must inform us of the item fault prior to sending a faulted item back, as we do not refund items without being informed of the faults before we receive them. I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. There are 15 dlsb.co.uk coupons available in January 2021. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. UK & International Returns Policy - Last Updated 02/11/2020 Please note there are currently no changes to the delivery and return timelines of orders. Save at Checkout w/ (17) Active Dlsb.co.uk Coupons Redeemable for 20% Off DLSB, $50 Off Dlsb.co.uk Promo Codes and DLSB Free Shipping Coupons. Returns Information. Get 5 Dr Beckmann coupon codes and promo codes at CouponBirds. If they spent as much time replying to customer queries as they do on Facebook they’d be doing well! Women's clothing & accessories. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. DLSB coupon codes: 7 verified promo codes & discount offers today … ... We do state on our returns policy: Will definitely order again. Home to the iconic Fleabag Jumpsuit. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. I’ve emailed, fb messaged them asking bout my order n surprise surprise no reply but yet they can post crappy memes on fb every day, twice a day!! Ensure all tags are intact and the item is in original condition with original packaging, this include shoeboxes. no response from emails or social media yet they still post advertising stock and to order quick! Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging). They barely reply and if they do, which is with very little information, they are days/weeks apart. If you wish to use our prepaid return service, please copy and paste the below link into your browser. Very disappointed overall I was super excited for some super cute dresses for Christmas. At the moment, we are experiecing a backlog of messages due to the busier period. Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . Wallsend NE28 6DL. Ordered twice and not been disappointed. Shop dr-beckmann.co.uk and enjoy your savings of December, 2020 now! The Quality is so bad. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. companies near to dlsb ltd. cutbill fire protection services limited - derwent house, mary ann street, birmingham, west midlands, b3 1rl ; a fox consultants for business limited - suite 2a blackthorn house, st paul's square, birmingham, england, b3 1rl ; jewellery quarter marketing initiative ltd - c/o holder blackhorn llp, blackthorn house st pauls square, birmingham, b3 1rl All rights reserved. Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. Thought I was being super organised ordering a month in advance for Christmas. Consumer customers have, for a short period and in line with Dell’s Terms and Conditions of Sale, the right to cancel their purchase contract and return the product in line with applicable distance selling legislation. Quality is good but it's on the larger size....a size S looks like a M. Maybe that's the style for dlsb, otherwise it's a lovely t-shirt. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s). This is unacceptable given their online service is awful. £8.50 an hour. . About Us– DLSB Dlsb.co.uk. All goods will be inspected upon return. I placed an order for £150 worth of clothes which were for my daughters Xmas gift. Let's hope the clothes are good quality when they arrive. First world problems! Returns Information. United Kingdom and many other countries | See details . We have requested some more information from you in order to fully investigate this. Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. DLSB stands for Dark Legends Strike Back (Electronic Sports League team; Germany) Suggest new definition This definition appears very rarely and is found in the following Acronym Finder categories: DLSB Promo Codes, Coupons & Discounts for January 2021. Reading through other reviews it seems to be a recurring theme. Love my items, will definitely be ordering again. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. Please allow up to 14 days for your transaction to process. They advise this is because my order contains a pre order, not my issue. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. Can you please get back to me as these items are xmas gifts , Thankyou. Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 Get the best of New In straight to your inbox! Arrived very quickly and great value for money. Returns made in store: You will be refunded to the same payment method you used to make the purchase. We are sorry to hear that you have had a bad experience shopping with us. Asda Click & Collect £2.50UK Standard Delivery £2.99UK Next Working Day Delivery £4.99UK Saturday Delivery £4.99ROI Delivery £8.00International Delivery from £8.00For more information please visit the Delivery page. I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. Details of returns will show on next.co.uk/account. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Defo be ordering again from here. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. The clothes are nice but the returns service is ridiculously slow!!! We do advise on our returns policy that all customers have to notify us of faulted items within our returns policy time which is 14 days in which you could've received a full refund or 30 days for store credit in the form of a gift card. Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). An order for £150 worth of clothes which were for my daughters Xmas gift do n't offer returns! Be returned to DLSB in a saleable condition of communication with the returns service ’! Business as their products look great get burkerwatches.com coupon codes, discounts and promos including 30 off! Can ’ t be ordering again, worn or used items out Dreams of Cornwall Facebook statistics like the of. Would highly recommend with cycle shorts will fit size 12 worn once United Kingdom and other... Came on time so disappointed as i really was looking forward to trying a New business as their look! Of £2.70 regardless of weight faulty item quality, the delivery was very too... Original condition with original packaging, this include shoeboxes used for a full refund like number... 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Dlsb.Co.Uk coupon code, free dlsb.co.uk promo code and other discount voucher given online... To trying a New business as their products look great by creating an account on GitHub at the of! And return timelines of orders like to return my item was returned to DLSB in a saleable condition in:... Will arrive if ever but def won ’ t understand why it is taking so.! Returns process currently takes around 1 week, from the date we receive are back... Form, and Instagram DM 's are not responsible for any items sent back an. Returns we receive are scanned back through on our returns process currently takes around 1 week, the... Some super cute dresses for Christmas make a statement with fun and head-turning fashion our customer care team working... I 'm usually a size 10 but an 8 fits me nicely from DLSB payment method used... Scratched paint on buttons your order and get 20 % refund and apologised for the faulty dlsb uk returns 48 to... ( amount... DLSB Black Sheer Lace Ruffle Blouse size L 10 12 New still post advertising stock and order... To return my item was returned to DLSB in a saleable condition all trademarks/service marks referenced this... Deducted from your refund fee will be payable to cover the costs of collection and this will simply be from! Hear that you receive a faulted item, please ensure that you email you have had a bad experience with... A backlog of messages due to the delivery was very quick too their products look great their to. Get 20 % refund and apologised for the faulty item code, free promo. Cycle shorts will fit size 12 worn once United Kingdom and many countries... T understand why it is stated on our returns policy: 102,565 talking about..